Claim-File Recovery Audits for Motor Carriers

Your closed claim files are still worth money.

Self-insured and large-deductible fleets fund their own losses — and when a third party caused the loss, the right to recover that money belongs to you, not your carrier. Those rights routinely go unworked, and they expire on state statutes of limitations whether anyone pursues them or not.

We audit the closed files, identify what is still recoverable, and collect it. On contingency. No retainer, no disruption to your operation.

Who We Serve

Built for fleets that pay their own losses.

If your program involves a self-insured retention, a large per-occurrence deductible, or a fronted policy, the dollars you paid within that layer are your dollars — and so are the recovery rights attached to them. We work with:

Self-insured & large-deductible motor carriers

Fleets of roughly 100 power units and up, funding losses within a retention or deductible layer under any program structure.

Risk managers & CFOs

The people who see the loss runs and the collateral demands, and who answer for both at renewal.

Private fleets

Distribution, food, construction, and industrial operations running their own trucks under the same program structures — with the same unworked files.

Services

Every recovery starts the same way: what did you leave on the table?

Each engagement works from records you already have or are entitled to, and none interrupts your operation. Most are structured so you pay from what is recovered — not from a retainer.

01 / Service

Closed-claim file recovery audit

When your driver wasn’t at fault, the at-fault motorist’s insurer owes you the repair bill you paid within your deductible. When a shipper’s crew loaded the trailer and the load failed, the shipper owes you the cargo claim you absorbed to keep the customer. When a co-defendant underpaid its share of a settlement you funded, contribution is owed.

These recoveries exist in nearly every fleet’s closed files — and the parties handling your claims have limited incentive to chase them. A TPA administering claims inside your deductible is not paid on what it recovers for you, and its subrogation performance is rarely measured. We measure it. Recovered dollars pay a fleet twice: once as cash, and again as credits against your loss runs — which feed your experience rating, your collateral negotiations, and your renewal pricing.

  • Program review across your policy history — retentions, deductibles, fronted structures, and who held recovery rights in each layer
  • Loss-run analysis and file production from your TPA and carrier as a matter of the policyholder’s right to its own claim records
  • File-by-file classification: recovery never identified, identified but dropped, pursued but never concluded
  • Statute-of-limitations triage by state, so live files are worked before they expire
  • Demand preparation, carrier and third-party negotiation, and inter-insurer arbitration where the counterparty participates
  • Reporting on recoveries, loss-run credits, and files closed with reasons
02 / Service

Accounts payable & vendor recovery

The same audit discipline, pointed at your disbursement history. High-volume payables operations leak money in predictable ways: invoices paid twice under different vendor identities, vendor credits issued but never applied, deposits never returned, contract pricing never reconciled against what was actually billed. We audit your payment history against vendor records and recover the difference.

  • Duplicate-payment detection across the full disbursement history
  • Vendor statement reconciliation to surface unapplied credits and open credit memos
  • Recovery of unreturned deposits and prepayments
  • Contract compliance review — missed rebates, unapplied discounts, and charges exceeding agreed pricing
  • Intake records assessment before any work proceeds, so you know the audit is viable before anyone spends time on it
03 / Service

Commercial accounts receivable recovery

When a customer takes the goods or the service and doesn’t pay, the receivable is an asset that loses value with every month it ages. We pursue past-due commercial accounts on the same discipline as the rest of our work: documentation review, demand, negotiation, and — where the balance justifies it — the investigation that tells you which accounts are actually collectable before money is spent chasing them.

This is creditor-side, business-to-business work: vendor to business, supplier to practice, contractor to owner. We do not collect consumer debt. Because the obligor is a business rather than a consumer, the work sits outside consumer-collection law, which gives a creditor more latitude in how an account is worked. We confirm who actually owes the money — the operating entity, an individual principal, or a guarantor — verify the documentation supports the balance, and pursue payment or a structured settlement.

  • Obligor and entity verification — individual, practice or operating entity, and any personal guarantee behind the balance
  • Documentation review to confirm the balance is supported and enforceable before anyone is contacted
  • Graduated demand series, written and direct, with negotiation toward payment or settlement
  • Asset and collectability assessment on larger balances, so pursuit follows the money that is actually there
  • Accounts placed individually, with collected funds remitted to you in full, net of the agreed fee
  • Referral to litigation with a recommendation where an account warrants it — suit costs approved by you in advance
04 / Capability

Asset investigation

Some of your recoveries run against uninsured or underinsured motorists, defunct counterparties, and debtors who would rather not be found. Fifteen years of civil financial investigation — asset profiles, corporate structure tracing, open-source intelligence — tells us which of those are collectable before anyone spends money pursuing them, and supports collection on the ones that are.

Engagement Model

You pay from recoveries, or you don’t pay.

Every structure keeps our economics tied to the dollars we return to you — not to billable hours.

Why Blackstone Recovery

Operational depth, not just analysis.

i.

Aligned incentives

We are paid from recoveries, not retainers. Nobody else touching your claims is compensated that way.

ii.

Operational, not analytical

The deliverable is recovered dollars and corrected loss runs, not a memorandum recommending that someone else do the work.

iii.

We know these program structures

Self-insured retentions, large deductibles, fronted paper, MGA-administered programs: we work inside these structures daily, and we know where recovery rights sit in each layer.

iv.

Complementary to your broker and TPA

We don’t place insurance and we don’t administer claims. We audit one measurable function — recovery — and work alongside the parties already at the table.

v.

Nothing expires quietly

Every file gets a statute-of-limitations date and a disposition. The audit’s first deliverable is the list of what is about to be lost.

Contact

Initial consultation provided without obligation.

To discuss your program, reach out by phone or email. We respond within one business day. Engagements accepted nationally.

Office
2345 Ashland Avenue, Suite 241
Cincinnati, Ohio 45206
Telephone
(513) 437-2345
Email
matthew@bstonerecovery.com
Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern